Privacy Policy

1. Information We Collect

We may collect the following information when you contact us or use our services:

• Name
• Phone number
• Email address
• Service address or location of the boat, dock, mooring, or property
• Information submitted through our contact forms
• Communications shared with us by phone
• Website usage data collected automatically through Google Analytics

We do not knowingly collect sensitive personal data.

2. How Information Is Collected

We collect information in the following ways:

• Through contact forms you submit on our website
• Through phone calls you make to us
• Automatically through analytics tracking when you visit our website

3. How We Use Information

We use the information we collect to:

• Respond to your inquiries
• Provide quotes and schedule services
• Provide customer support
• Improve the performance of our website

4. Data Sharing

We do not sell your personal information. We share information only with the service providers necessary to operate our business, including Webflow, GoHighLevel, and Google Analytics. These providers are required to safeguard your data and use it only for the purposes of providing their services to us.

5. Cookies & Analytics

Our website uses Google Analytics to understand how visitors interact with our pages. This helps us improve website performance and the visitor experience. Cookies are used only for essential or analytics purposes. We do not use cookies for advertising or cross-site remarketing.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system or method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy or as required to comply with applicable law.

8. Your Privacy Rights

We respect your privacy and, regardless of legal requirement, will honor reasonable requests to:

• Access the personal information we hold about you
• Correct inaccurate personal information
• Delete your personal information, where legally permitted

The Rhode Island Data Transparency and Privacy Protection Act (RIDTPPA) took effect on January 1, 2026. Its consumer-rights provisions apply only to businesses that, in the prior calendar year, controlled or processed the personal data of at least 35,000 Rhode Island residents, or at least 10,000 Rhode Island residents while deriving more than 20% of gross revenue from the sale of personal data. As a small local business, we fall below these thresholds, and we do not sell personal data, so the Act's consumer-rights obligations do not apply to us. We nonetheless offer the rights described above as a matter of good privacy practice. To make a request, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website and services are not directed to children. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Information

Captain Redeye Dive Service
Phone: 401-332-5514